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REVIEW
SR. NO DESCRIPTION
1. MINUTES OF THE MEETING HELD IN THE CONFERENCE HALL OF REGIONAL OFFICE, AHMEDABAD ON 11TH APRIL, 2008 AT 3.00 P.M. TO REVIEW THE WORK AREAS OF ACCOUNTS SECTIONS.
2. MINUTES OF THE MEETING HELD IN THE CONFERENCE HALL OF REGIONAL OFFICE, AHMEDABAD ON 9TH JULY, 2008 AT 3.00 P.M. TO REVIEW THE WORK AREAS OF ACCOUNTS SECTIONS.
3. MINUTES OF THE MEETING HELD IN THE CONFERENCE HALL OF REGIONAL OFFICE, AHMEDABAD ON 11TH SEPTEMBER, 2008 AT 3.00 P.M. TO REVIEW THE WORK AREAS OF ACCOUNTS SECTIONS.
4. MINUTES OF THE MEETING HELD IN THE CONFERENCE HALL OF REGIONAL OFFICE, AHMEDABAD ON 5TH NOVEMBER, 2008 AT 3.00 P.M. TO REVIEW THE WORK AREAS OF ACCOUNTS SECTIONS.

EMPLOYEES' PROVIDENT FUND ORGANISATION
(MINISTRY OF LABOUR, GOVERNMENT OF INDIA)
REGIONAL OFFICE, AHMEDABAD


Minutes of the visit of Dr. A. Mahendra Raju, Addl. Central Provident Fund Commissioner [West Zone] on 10th July, 2008.
A meeting of Accounts Sections was held under the Chairmanship of Shri S. S. Nair, Regional Provident Fund Commissioner (I), Regional Office, Ahmedabad to review the working of account groups.

The following officers and staff were present:-

Sr. No. Name Of The Official/Officer Designation Representing A/Cs Gr.
1. Sh. M. L. Nagora RPFC (FA)
2. Smt. Swagata Rai RPFC (Adm.)
3. Sh. Aditya Sah APFC 6 to 10
4. Sh. N. H. Patel APFC 11, 13, to 17
5. Sh. R. S. Amarvedi APFC 18 to 23
6. Smt. S. J. Trivedi APFC Pension
7. Sh. Parag K. Singh APFC 12
8. Sh. M. G. Balat AAO 1 & 2
9. Sh. Niraj Kumar AAO 5 & 11
10. Sh. G. S. Chauhan AAO 7 & 9
11. Smt. V.S. Pushpa Nair AAO 10
12. Sh. N. L. Christi AAO 20, EDP-I & II
13. Smt. K. D. Shah AAO 12 & 13
14. Sh. R. L. Parmar AAO 14 & 19
15. Smt. L. K. Darji AAO 15 & 16
16. Sh. R. V. Makwana AAO 17 & 18
17. Sh. N. S. Asari AAO 21 & 22
18. Sh. J. P. Vaishnav AAO 23
19. Sh. V. J. Makwana SS Attached to RC(FA)
20. Sh. K. K. Pandya SS 1
21. Sh. J. K. Galiyal SS 2
22. Sh. H. J. Dixit SS 3
23. Smt. M. L. Joshi SS 4
24. Smt. F. M. Shaikh SS 6
25. Sh. G. M. Shah SS 7
26. Smt. L. L. Ninama SS 8
27. Sh. H. B. Vaghela I/c SS 9
28. Sh. P. R. Shashtri SS 10
29. Sh. U. H. Bajaj SS 11
30. Sh. N.R. Chauhan SS 12
31. Sh. J. C. Patel SS 13
32. Sh. R. M. Sutaria SS 15
33. Sh. K. G. Derasari SS 16
34. Sh. G. P. Pujari SS 17
35. Sh. H. R. Shah SS 18
36. Sh. R. C. Shah SS 19
37. Sh. M. H. Bodar SS 20
38. Sh. H. G. Dave SS 21
39. Smt. M. D. Gamit SS 22
40. Sh. A. G. Chavda SS 23
41. Smt. A. B. Shah AAO(P)
42. Smt. N. H. Tehliyani SS(P)

Shri M. L. Nagora, RPFC (F&A) welcomed all the officers/officials present in the meeting.

Shri S. S. Nair, RPFC (I) appreciated all for issuing 100% Annual Statement of Accounts for the year 2006-07 and for bringing zero pendency in claims as on 31st March, 2008. He hoped that this spirit would be maintained in the coming months also.

ANALYSIS OF SETTLEMENT OF CLAIMS

RPFC(I) stated that during the year R.O., Ahmedabad received 1,41,669 claims. This works out to a monthly average of 11,805. Accordingly each section has got 513 claims per month and each SSA Seventy three. Per day receipt of each SSA works out to 3.6 claims.

The highest no. of claims was received in A/c Group XI. It received 9,300 claims and settled 98.8% within 30 days. The return ratio was also kept very low with 7.84%. Shri U.H. Bajaj, S.S. and his section was congratulated by all for this outstanding performance.

During the year the office settled 97.49% of claims within thirty days. It is 12.09% more than that of last year (85.40%). This improvement is worth noting. The RPFC(I) congratulated RPFC(FA), APFCs, AAOs, SS and others working in Accounts Sections for this improvement. Except two sections, all other sections have achieved more than 95% in the area of settlement within 30 days. Accounts Group No.XII stood first with 99.73%. Account Group-XVIII and XIII stood just below with 99.42% and 99.13 respectively. Everybody congratulated the toppers.

The two groups which stood below 95% are Account Group No.XXI and XXIII with 94.18% & 94.63% respectively. It is seen that they have also performed well through out the year except in certain months which has reduced the over all percentage. RPFC-I advised to monitor the work on regular basis as slackness on any month can affect the over all percentage. RPFC-I advised all APFCs to ensure that no claim is left unattended and that all should work towards 100% settlement within 30 days by end of the current financial year.

RETURN/REJECTION OF CLAIMS

The percentage of rejection and return of claims has also came for review.

Accounts Group-XI, VI and XIV had the lowest return/rejection ratio of 8.45%, 8.57% and 8.58% respectively. Account Group-XXI had the highest percentage of rejection. It stood at 15.87%. The other two sections are in the area are Account Group-X & XX with 15.24% and 12.99% respectively.

APFC of these groups have been asked to monitor the cases more closely before approving rejection/return of claims.

RPFC-I directed these Section Supervisors of these sections to be more alert in their disposal and be conscious on this grey area. They were also advised to keep strict watch on the rejection so that it can be brought down to the permissible limit in the next three months. The number of claims received in Account Group-IV is only 3933. This is the lowest in the office but still they could achieve a settlement of 98.84% within 30 days which is comparatively low with reference to the receipt. They have been asked to achieve cent percent disposal in future.

The performance of Account Group-12 has also come for special mention. RPFC-I observed that this section was a worst performer two years back and has come on top which is really appreciable.

RPFC-I appreciated RPFC[FA] and his team for this wonderful work in increasing the settlement ratio and bringing account disposal to 100%.

ANNUAL ACCOUNTS

RPFC-I expressed his pleasure that we could achieve 100% disposal of accounts during 2006-07. This is the third consecutive year and everybody was congratulated for this special hattrick achievement.

RPFC[FA] stated that if any account statement is kept pending for disposal on account of short payments, the establishments should be listed out and brought to his notice for follow up action. Form No.3A/6A received for the year 2007-08 may also be forwarded to the EDP Cell for starting data entry work. The Account will be issued after the declaration of interest.

MISCELLANEOUS

RPFC (I) drew the attention of Head Office Circular No. Pension 5(16)2001/TN/109669 dated 31/03/2008 regarding a clarification about break in service. It was directed that the circular must be followed scrupulously.

It was also instructed that the work relating to interest worksheet be completed on priority basis.

Meeting ended with vote of thanks to the chair.
Sd/-
[S. S. NAIR] 
REGIONAL P.F. COMMISSIONER-I
REGIONAL OFFICE, AHMEDABAD

EPFO – IN THE FOREFRONT OF CHANGE IN DELIVERY OF PUBLICLY MANAGED SERVICES

EMPLOYEES' PROVIDENT FUND ORGANISATION
(MINISTRY OF LABOUR, GOVERNMENT OF INDIA)
REGIONAL OFFICE, AHMEDABAD


MINUTES OF THE MEETING HELD IN THE CONFERENCE HALL OF REGIONAL OFFICE, AHMEDABAD ON 9TH JULY, 2008 AT 3.00 P.M. TO REVIEW THE WORK AREAS OF ACCOUNTS SECTIONS.
A meeting of Accounts Sections was held under the Chairmanship of Shri S. S. Nair, Regional Provident Fund Commissioner (I), Regional Office, Ahmedabad to review the working of account groups.

The following officers and staff were present:-

Sr. No. Name Of The Official/Officer Designation Representing A/Cs Gr.
1. Sh. M. L. Nagora RPFC (FA)
2. Smt. Swagata Rai RPFC (Adm.)
3. Sh. I. I. Saiyed APFC 1 to 5
4. Sh. A. S. Ahire APFC 6 to 10
5. Sh. N. H. Patel APFC 11, 13, to 17
6. Sh. R. S. Amarvedi APFC 18 to 23
7. Smt. S. J. Trivedi APFC Pension
8. Sh. Parag K. Singh APFC 12
9. Sh. M. G. Balat AAO 1 & 2
10. Sh. B. P. Panchal AAO 3 & 4
11. Sh. Niraj Kumar AAO 5 & 11
12. Smt. V. B. Dave AAO 6 & 8
13. Sh. G. S. Chauhan AAO 7 & 9
14. Smt. V.S. Pushpa Nair AAO 10
15. Sh. N. L. Christi AAO 20, EDP-I & II
16. Smt. K. D. Shah AAO 12 & 13
17. Sh. R. L. Parmar AAO 14 & 19
18. Sh. A. K. Parmar AAO 15 & 16
19. Sh. N. B. Makwana AAO 17 & 18
20. Smt. S. S. Zhaveri AAO 21 & 22
21. Sh. J. P. Vaishnav AAO 23
22. Sh. V. J. Makwana SS Attached to RC(FA)
23. Sh. K. K. Pandya SS 1
24. Sh. J. K. Galiyal SS 2
25. Sh. H. J. Dixit SS 3
26. Sh. I. J. Vankar SSSr. SSA 4
27. Sh. M. P. Khatri SS I/c 5
28. Smt. F. M. Shaikh SS 6
29. Sh. G. M. Shah SS 7
30. Smt. L. L. Ninama SS 8
31. Sh. R. V. Makwana SS 9
32. Sh. P. R. Shashtri SS 10
33. Sh. U. H. Bajaj SS 11
34. Sh. N.R. Chauhan SS 12
35. Sh. J. C. Patel SS 13
36. Sh. G. U. Jadav SS 14
37. Sh. R. M. Sutaria SS 15
38. Sh. K. G. Derasari SS 16
39. Sh. H. R. Shah SS 18
40. Sh. R. C. Shah SS 19
41. Sh. M. H. Bodar SS 20
42. Sh. H. G. Dave SS 21
43. Smt. M. D. Gamit SS 22
44. Sh. A. G. Chavda SS 23
45. Smt. A. B. Shah AAO(P)
46. Sh. I. S. Makwana SS(P)
47. Smt. N. H. Tehliyani SS(P)
48. Smt. J. K. Shukla SS(P)
49. Shri M. N. Shah AAO

Shri M. L. Nagora, RPFC (F&A) welcomed all the officers/officials present in the meeting.

SETTLEMENT OF CLAIMS

RPFC (F&A) reviewed the position of settlement of claims within 30 days and stated that A/cs Gr. 13 stood First with 99.64%, A/cs Gr. 18 stood Second with 99.45% and A/cs Gr. 14 stood Third with 98.90%. The toppers were congratulated by all.

It was also stated that overall settlement ratio of claims within 30 days in respect of Regional Office, Ahmedabad was 96.59%. It was expressed that it is just 1% below in comparison to previous month.

RPFC (I) observed that during the first quarter settlement ratio was going down in respect of settlement of claims within 30 days. It was expressed that Account Groups No. 5, 11, 17, 21 & 23 received more claims in comparison to other groups.

It was also stated that A/cs Group 21 and 23 performed below 95% and the overall performance has gone down. RPFC (I) directed RPFC (F&A) to analise the performance of these two groups and take the action against the erring officials.

RPFC (I) stated that performance should be increased and everybody should maintain high spirit to dispose claims faster.

RETURN OF CLAIMS

RPFC (F&A) reviewed the position of return/rejection of claims. It was stated that Accounts Group 17, 2 and 11 had the lowest return/rejection ratio of 4.60%, 4.66% and 5.34% respectively. The bad performer in this area is Accounts Group 3 with 12.70%, the highest return ratio. The other two A/cs Groups 1 and 10 with 9.01% and 8.24% respectively. They may check this immediately.

APFCs of these Groups have been asked to monitor the claims more closely for minimizing return/rejection ratio.

It was also noted that claims are being received in the Pension Section after 20-22 days. It was directed that Accounts Groups should sent the pension claims to Pension Section early so that claims can be settled within 30 days. This important work should be noted by all concerned.

APFC (Pension) suggested that there are some check-points with reference to pension claims and everyone should be aware of these check-points so that repeated mistakes could be avoided. For this purpose, Accounts Group-wise meeting should be conducted and accounts groups should be guided. RPFC (I) gave necessary approval to go ahead.

ANNUAL ACCOUNTS

It was informed that Form 3A/6A received in the EDP Section for 2352 establishments with 2,68,047 accounts, check-lists sent to Accounts Groups for 1657 establishment with 2,03,115 accounts. It was further informed that Form 3A/6A lying with the Accounts Groups in respect of 6080 establishments.

It was directed APFC/AAO (EDP) to make the data entry for remaining Form 3A/6A and send to Accounts. It was directed to allot specific Accounts Groups amongst the Data Entry Operators for controlled data entry of Form 3A/6A.

MISCELLANEOUS

It was directed to identify defaulting establishments and list may be prepared and sent Compliance Circles and RPFC (F&A) for necessary action. Our motto is to provide better services to the subscribers. All should make sincere efforts to excell in their performance.

Meeting ended with vote of thanks to the Chair.
Sd/-
[S. S. NAIR] 
REGIONAL P.F. COMMISSIONER-I
REGIONAL OFFICE, AHMEDABAD

EPFO – IN THE FOREFRONT OF CHANGE IN DELIVERY OF PUBLICLY MANAGED SERVICES
EMPLOYEES' PROVIDENT FUND ORGANISATION
(MINISTRY OF LABOUR, GOVERNMENT OF INDIA)
REGIONAL OFFICE, AHMEDABAD


MINUTES OF THE MEETING HELD IN THE CONFERENCE HALL OF REGIONAL OFFICE, AHMEDABAD ON 11TH SEPTEMBER, 2008 AT 3.00 P.M. TO REVIEW THE WORK AREAS OF ACCOUNTS SECTIONS.
A meeting of Accounts Sections was held under the Chairmanship of Shri S. S. Nair, Regional Provident Fund Commissioner (I), Regional Office, Ahmedabad to review the working of account groups.

Shri M. L. Nagora, RPFC (F&A) welcomed all the officers/officials present in the meeting.

The following were present:-

Sr. No. Name Of The Official/Officer Designation Representing A/Cs Gr.
1. Sh. M. L. Nagora RPFC (FA)
2. Smt. Swagata Rai RPFC (Adm.)
3. Sh. I. I. Saiyed APFC 1 to 5
4. Sh. D. K. Vyas APFC 6 to 10
5. Sh. N. H. Patel APFC 12
6. Smt. S. J. Trivedi APFC Pension
7. Sh. N. L. Christi APFC I/c 11, 13 to 20
8. Sh. M. G. Balat AAO 1 & 2
9. Sh. B. P. Panchal AAO 3 & 4
10. Smt. V. B. Dave AAO 6 & 8
11. Sh. G. S. Chauhan AAO 7 & 9
12. Sh. A. B. Shah AAO 20
13. Smt. K. D. Shah AAO 12 & 13
14. Sh. R. L. Parmar AAO 14 & 19
15. Sh. N. B. Makwana AAO 17 & 18
16. Smt. S. S. Zhaveri AAO 21 & 22
17. Sh. J. P. Vaishnav AAO 23
18. Smt. A. B. Shah AAO Pension
19. Sh. V. J. Makwana SS Attached to RC(FA)
20. Sh. K. K. Pandya SS 1
21. Sh. J. K. Galiyal SS 2
22. Sh. H. J. Dixit SS 3
23. Smt. M. L. Joshi SS 4
24. Sh. K. K. Jani SS 5
25. Smt. F. M. Shaikh SS 6
26. Sh. G. M. Shah SS 7
27. Smt. L. L. Ninama SS 8
28. Sh. R. V. Makwana SS 9
29. Sh. P. R. Shashtri SS 10
30. Sh. U. H. Bajaj SS 11
31. Sh. N.R. Chauhan SS 12
32. Sh. J. C. Patel SS 13
33. Sh. G. U. Jadav SS 14
34. Sh. R. M. Sutaria SS 15
35. Sh. K. G. Derasari SS 16
36. Sh. G. P. Pujari SS 17
37. Sh. H. R. Shah SS 18
38. Sh. R. C. Shah SS 19
39. Smt. R. S. Desai Sr. SSA 20
40. Sh. H. G. Dave SS 21
41. Smt. M. D. Gamit SS 22
42. Sh. A. G. Chavda SS 23
43. Sh. I. S. Makwana SS Pension
44. Smt. N. H. Tehliyani SS  Pension
45. Smt. J. K. Shukla SS Pension

RPFC (I) briefed about the deliberations held in the Zonal Conference of RPFCs, West Zone held on 28/08/2008 & 29/08/2008 at ZTI (WZ), Ujjain. It was informed that CPFC has appreciated the Ahmedabad Region for good performance in the area of settlement of claims and disposal of accounts.

RPFC (I) expressed pleasure and congratulated all staff members for their good performance. It was hoped that this spirit should be maintained in future also.

SETTLEMENT OF CLAIMS

RPFC (F&A) reviewed the position of settlement of claims within 30 days and stated that A/cs Gr. 13 stood First with 99.74%, A/cs Gr. 18 stood Second with 99.61% and A/cs Gr. 16 stood Third with 98.83%. The toppers were congratulated by all.

It was also stated that overall settlement ratio of claims within 30 days in respect of Regional Office, Ahmedabad was 96.87%.

RPFC (F&A) stated that our Organisation’s aim is to provide better service to the subscribers, keeping in mind this motto, the claims should be processed within 30 days and better service be provided.

RPFC (I) analised that four Accounts Groups are below 95% i.e. A/cs Gr. 23, 5, 8 & 21.

It was stated that the A/cs Group 23 with 93.48%, A/cs Group 5 with 93.94%, A/cs Group 8 with 94.01% & A/cs Group 21 with 94.52%. It was directed APFC/AAO/SS that regular monitoring is required to increase the settlement ratio to bring it at par with other accounts groups. It was stated that these Accounts Groups should accelerate their performance and make sincere efforts to achieve the target of above 95%.

It was also stated that AAO & Section Supervisor (Gr. 23) should closely monitor the work in his section regularly to improve the performance of the group.

RETURN OF CLAIMS

RPFC (I) reviewed the position of return/rejection of claims. It was stated that Accounts Group 17 had the lowest return/rejection of claims with 6.49%. It was specially mentioned that last month A/cs Gr. 17 performed good in this area. RPFC (I) appreciated the Section Supervisor and others (A/cs Gr. 17) for this.

It was stated that A/cs Gr. 9 & 23 had good performance in this area with 6.96% and 7.42% respectively. RPFC (I) also appreciated these Sections.

The bad performer in this area is Accounts Group 12 with 15.56%. It was informed by the Section Supervisor (A/cs Gr. 12) that many establishments directly forward the claims which are defective. He was directed to control this immediately.

The other bad performer in this area is A/cs Gr. 3 with 14.12%, A/cs Gr. 10 with 13.33%, A/cs Gr. 5 with 13.25%. It was directed that sincere efforts be made for curtailing the return/rejection ratio. APFCs of these account groups have been directed to closely monitor the groups for restricting the return/rejection ratio. It was directed that Accounts Groups should maintain the return ratio within the permissible limit i.e. 8.33%.

Swagata Rai, RPFC (II) expressed that the responsible person of the establishment may be called telephonically and discrepancies should be cleared.

RPFC (F&A) stated that wherever claim Form-13 (Transfer Case) is received in bulk and transferee establishment is same one cheque only be prepared. It was stated that even on simple application transfer can be made if the transferee establishment is the same.

It was also stated that claims are being received in the Pension Section after 20-22 days. It was directed that Accounts Groups should sent the pension claims to Pension Section early so that claims can be settled within 30 days. This important work should be noted by all concerned.

The reasons for returning/rejecting of claims was deliberated and it was informed that there are some establishments which are submitting the claims in defective manner regularly.

RPFC (I) instructed to find out the establishments which are in the habit of submitting defective claim. It was also decided that some of these establishments should be called to office and educated properly so that returning/rejecting claims can be avoided and minimized. Accounts Group 12 should start this practice of educating the representatives of the establishment. This practice should be followed by each accounts group for this purpose. To begin with each group will suggest one establishment and a meeting of the representatives of these establishments will be held by the end of this month. To be organized by RPFC (F&A).

RPFC (F&A) drew the attention of concerned of accounts to the Note No. GJ/PF/RC(F&A)/Claims/PA/19 dated 28/05/2008 instructing therein that claims that are being returned should be first entered in EDP-II and then sent to the Outward Section. This instructions should be scrupulously followed.

ANNUAL ACCOUNTS

RPFC (F&A) reviewed the position in the area of Annual Accounts and stated that in respect of 2752 establishments Form 24 have been generated and sent to the sections. It was directed to all concerned to forward the check-lists to EDP-I immediately for preparation of Form-23. It was also stated that the pace should be made faster to clear the annual accounts.

It was also stated that 87285 accounts have been issued against the workload of 15,36,887 accounts. This is the very less against the work-load. The remaining balance annual accounts 1449602 need to be issued immediately.

It was stated that if any establishment is having short payment should be brought to the notice of the RPFC (F&A). It was also directed that the Show Cause Notices should be issued under the signature of the RPFC (F&A) and copy of the same should be marked to the Compliance Circle for immediate action.

RPFC (I) reviewed the progress in the area of annual accounts and stated that the much progress has not been done. It is found necessary that to speed-up the pace in this area. RPFC (I) informed that he had committed before CPFC that all annual accounts will be cleared by 31st December, 2008. This was agreed by all present.

MISCELLANEOUS

Swagata Rai, RPFC (Admn.) informed about the creation and concept of Quality Circle for providing basic amenities to the officers and staff. To improve the overall look/appearance of office. Officers have been nominated from each floor for receiving the complaints/grievances. Moreover, the complaint registers have been opened for noting down the grievance.

While wedding-out of old records, proper identification must be done regarding records to be destroyed and records preserved. In this regard necessary circular has been issued for guidance for smooth wedding out. Instructions have been issued for providing gunny bags for this purpose so that destruction of record should be done smoothly. It was stated that while shifting of records list should be prepared. If there is any difficulty necessary arrangements will be made by the Caretaking staff. This exercise should be monitored by Section Supervisor of concerned groups. The team spirit should be maintained.

It was stated that bundle-wise, rack-wise data-base arrangement should be made for convenience and future reference.

It was stated that cushions/cushion covers/back covers will be provided to the SSAs. It was informed that staff members should keep the tables, chairs, cushions and cushions covers neat and clean. It was also informed that if the staff members have any complaints they may meet the RPFC (Admn.)/APFC (Admn.) without any hesitation. It was assured that the genuine complaints of the officials would be redressed positively.

RPFC (I) stated that the Quality Circle is formed for providing better facility to the staff members, nice look to the office interior as well as exterior.

RPFC (I) also informed about the acceptance of recommendations of 6th Pay Commission by the Government. He informed that we will also implement the orders as soon as it is received from Headquarters.

Meeting ended with vote of thanks to the Chair.
EMPLOYEES' PROVIDENT FUND ORGANISATION
(MINISTRY OF LABOUR, GOVERNMENT OF INDIA)
REGIONAL OFFICE, AHMEDABAD



MINUTES OF THE MEETING HELD IN THE CONFERENCE HALL OF REGIONAL OFFICE, AHMEDABAD ON 5TH NOVEMBER, 2008 AT 3.00 P.M. TO REVIEW THE WORK AREAS OF ACCOUNTS SECTIONS.

A meeting of Accounts Sections was held under the Chairmanship of Shri S. S. Nair, Regional Provident Fund Commissioner (I), Regional Office, Ahmedabad to review the working of account groups.

Shri S. S. Nair, RPFC (I) welcomed Shri Vivek V. Gothindikar, APFC, who has taken charge at RO, Ahmedabad recently.

Shri M. L. Nagora, RPFC (F&A) welcomed all the officers/officials present in the meeting.

The following were present:-

Sr. No. Name Of The Official/Officer Designation Representing A/Cs Gr.
1. Sh. M. L. Nagora RPFC (FA)
2. Smt. Swagata Rai RPFC (Adm.)
3. Sh. I. I. Saiyed APFC 1 to 5
4. Sh. P. C. Valand APFC 6 to 10
5. Sh. V. V. Gothindikar APFC 11,13,17
6. Sh. Parag K. Singh APFC 12
7. Sh. N. L. Christi APFC I/c 18 to 23
8. Sh. N. H. Patel APFC Pension
9. Sh. M. G. Balat AAO 1 & 2
10. Sh. Neeraj Kumar AAO 5 & 11
11. Smt. V. B. Dave AAO 6 & 8
12. Sh. G. S. Chauhan AAO 7 & 9
13. Smt. V. S. Pushpa Nair AAO 10
14. Smt. K. D. Shah AAO 12 & 13
15. Sh. R. L. Parmar AAO 14 & 19
16. Sh. A. K. Parmar AAO 15 & 16
17. Sh. N. B. Makwana AAO 17 & 18
18. Sh. K. K. Damor AAO 20
19. Sh. A. B. Shah AAO I/c 23
20. Smt. A. B. Shah AAO Pension
21. Sh. V. J. Makwana SS Attached to RC(FA)
22. Sh. J. K. Galiyal SS 2
23. Sh. H. J. Dixit SS 3
24. Sh. K. K. Jani SS 5
25. Smt. F. M. Shaikh SS 6
26. Sh. A. K. Pandya SS 8
27. Sh. R. V. Makwana SS 9
28. Sh. U. H. Bajaj SS 11
29. Sh. N.R. Chauhan SS 12
30. Sh. J. C. Patel SS 13
31. Sh. G. U. Jadav SS 14
32. Sh. R. M. Sutaria SS 15
33. Sh. K. G. Derasari SS 16
34. Smt. P. Kumari SS I/c 17
35. Sh. H. R. Shah SS 18
36. Sh. R. C. Shah SS 19
37. Sh. M. H. Bodhar SS 20
38. Sh. H. G. Dave SS 21
39. Smt. M. D. Gamit SS 22
40. Sh. A. G. Chavda SS 23
41. Sh. I. S. Makwana SS Pension

SETTLEMENT OF CLAIMS

RPFC (F&A) reviewed the position of settlement of claims within 30 days and stated that A/cs Gr. 13 stood First with 99.77%, A/cs Gr. 18 stood Second with 99.66% and A/cs Gr. 16 stood Third with 98.96%. The toppers were congratulated by all.

It was also stated that overall settlement ratio of claims within 30 days in respect of Regional Office, Ahmedabad was 96.90%.

RPFC (F&A) hoped that with team spirit and co-operation of the officers/officials overall settlement ratio in the area of settlement of claims within 30 days would be achieved 98% & above in the coming months.

RPFC (I) analised that four Accounts Groups are below 95% i.e. A/cs Gr. 23, 5, 8 & 21. It was stated that the A/cs Group 23 with 94.92%, A/cs Group 5 with 94.72%, A/cs Group 8 with 94.13% & A/cs Group 21 with 94.12%. They should make efforts to increase the settlement ratio to bring it at par with other accounts groups. It was stated that these Accounts Groups should bring the performance above 95% by November, 2008.


RETURN OF CLAIMS

RPFC (F&A) reviewed the position of return/rejection of claims. It was stated that Accounts Group 23 had the lowest return/rejection of claims with 7.85%. This is appreciable.

RPFC (I) also stated that the return ratio of other five Accounts Groups were below 10%, i.e. A/cs Group 17 with 8.55%, A/cs Gr. 9 with 8.83%, A/cs Gr. 18 with 9.13%, A/cs Gr. 11 with 9.43% & A/cs Gr. 19 with 9.87%.

The bad performer in this area is Accounts Group 12 with 17.27%. It was informed by the Section Supervisor (A/cs Gr. 12) that some of the establishments inwarded the claims in defective manner. RPFC (I) directed AAO and Section Supervisor (A/cs Gr.12) to address these establishments and to fix a meeting with representatives for properly educating them so that return/rejection ratio can be minimized.


The other bad performer in this area is A/cs Gr. 5 with 15.42%, A/cs Gr. 3 with 15.37%, A/cs Gr. 10 with 14.62%. It was directed that sincere efforts be made for curtailing the return/rejection ratio. It was directed that Accounts Groups should maintain the return ratio within the permissible limit i.e. 8.33%.

RPFC (I) also directed AAOs (A/cs Gr. 5, 3 & 10) to identify the establishments who are in habit of submitting defective claims. It was also decided that the representatives of these establishments should be called to this office and properly guided so that returning/rejecting ratio can be curtailed. RPFC (I) also directed AAOs of these groups to fix the meeting on 19/11/2008.

It was also stated that claims are being received in the Pension Section after 20-22 days. It was directed that Accounts Groups should sent the pension claims to Pension Section early so that claims can be settled within 30 days. This important work should be noted by all concerned.


ANNUAL ACCOUNTS

RPFC (F&A) reviewed the position of annual accounts for the year 2007-08 and stated that A/cs Group 6 issued highest annual accounts with 78.54%, A/cs Gr. 14 with 61.95% and A/cs Gr. 15 with 57.74%.

It was also observed that less accounts were issued by A/cs Gr. 7 with 3.66%, A/cs Gr. 2 with 6.41% and A/cs Gr. 8 with 9.24%.

RPFC (I) directed AAO (Gr.7) to monitor the group regularly and clear all annual accounts speedily keeping in mind the target date i.e. 31st December, 2008. Section Supervisors (Gr. 2) and (Gr. 8) were specifically directed to increase the pace for issuance of accounts before the target date.

It was also directed that Form 3A/6A which are still pending with the groups should be sent to the EDP Section immediately for preparation of accounts. Check-lists generated and lying with the accounts groups should also be sent to EDP-I immediately.

It was stated that wherever Form 23 dispatched, necessary entry should be made through EDP-I. If there is delay from the side of Dealing Assistant it should be brought to the notice of superiors by AAO.

RPFC (F&A) stated that against the workload of 15,36,887 accounts, 5,15,937 accounts have been issued and remaining 10,20,650 accounts are to be issued. It was directed to clear the annual accounts on priority basis.


MISCELLANEOUS

RPFC (I) drew the attention of Head Office Circular No. Coord.2(27)05/Amend/Scheme(Part)22862 dated 16/10/2008 regarding amendments in the schemes and directed that the circular must be followed scrupulously and cases regulated accordingly.


Meeting ended with vote of thanks to the Chair.
Sd/-
[S. S. NAIR] 
REGIONAL P.F. COMMISSIONER-I
REGIONAL OFFICE, AHMEDABAD

EPFO – IN THE FOREFRONT OF CHANGE IN DELIVERY OF PUBLICLY MANAGED SERVICES
Sd/-
[S. S. NAIR] 
REGIONAL P.F. COMMISSIONER-I
REGIONAL OFFICE, AHMEDABAD

EPFO – IN THE FOREFRONT OF CHANGE IN DELIVERY OF PUBLICLY MANAGED SERVICES
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